Ticket

If the event is postponed or rescheduled, is my ticket still valid?

Yes. In case of postponement or rescheduling, purchased tickets will remain valid for the new event date.If you are unable to attend on the rescheduled date, the Organizer will announce specific support policies accordingly.
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Do I need to print my ticket?

No. You can simply present the QR code from your email ticket or from your ticket account on the 1ZONE website or app.
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Are there any discounts or group offers?

Depending on the period, Early Bird offers, discount codes, combo packages, or other promotions may be available. Detailed information will be updated on Miss Cosmo’s official fanpage.
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How many tickets can I buy at once?

Each transaction allows you to purchase up to 10 tickets per zone, with no limit on the number of transactions.
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Can I refund or cancel my ticket?

No. All purchased and paid tickets are non-refundable, non-exchangeable, and non-upgradable, except in cases where the event is officially postponed or canceled by the Organizer.
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Can I transfer my ticket to someone else?

Yes. If the ticket has not been checked in, you can use the “Gift Ticket” feature on the 1ZONE app.– Sender: Log in to the 1ZONE app using the email used for purchase, select the ticket, and enter the recipient’s details.– Recipient: Download the 1ZONE app and log in using the recipient email to receive […]
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What should I do if I don’t receive my ticket or my payment fails?

– After successful payment, your ticket will be sent to the email used for purchase. Please also check your Spam/Junk folder.– The ticket QR code will also be displayed in your ticket account on the 1ZONE website or app. If you haven’t received your ticket, please contact us via:– Hotline/Zalo: +84 83233 8688 (1ZONE)– Whatsapp: […]
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What form are the tickets issued in?

After successful purchase, an email with a PDF ticket (including the QR code) will be sent. The QR code will also appear in your ticket account. Please use this QR code to check in, and keep it secure each QR code can only be used once.
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Can I choose a specific seat?

According to the regulations, audience members can choose their preferred zone. For seated tickets, seat numbers will be automatically assigned based on the organizer’s layout. Standing tickets are non-assigned (free-standing).
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How many ticket categories are there?

The Jury Session offers 4 seated ticket categories: VVIP, VIP, Fanzone, and Standard. The Grand Finale of Miss Cosmo 2025 – The Beauty & Music Festival features 10 ticket categories:– Seated: VIP Lounge, Cosmo (VVIP), Sun (VIP 1), Moon (VIP 2), Neptune, Earth, and Venus.– Standing: Unicorn, Rising, and Impact.
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