FAQs

If the event is postponed or rescheduled, is my ticket still valid?

Yes. In case of postponement or rescheduling, purchased tickets will remain valid for the new event date.If you are unable to attend on the rescheduled date, the Organizer will announce specific support policies accordingly.

The event is outdoors — what happens if it rains?

The event will proceed as planned unless extreme weather conditions pose safety risks. The Organizer will have backup plans or reschedule if necessary, with official updates shared through Miss Cosmo’s media channels.Audiences are encouraged to bring light raincoats and refrain from using umbrellas in the seating area to ensure clear visibility for everyone.

Will the event be broadcast live?

Yes. Both nights will be broadcast live and streamed online on Miss Cosmo’s official platforms.Additionally, the Miss Cosmo 2025 Grand Finale – The Beauty & Music Festival will be aired globally on AXN.

When and where will the Grand Finale take place?

The Miss Cosmo 2025 Grand Finale – The Beauty & Music Festival will take place on December 20th, 2025, at Creative Park, Luong Dinh Cua Street, An Khanh Ward, Ho Chi Minh City, Vietnam

What payment methods are accepted?

– For domestic customers: payment can be made via bank transfer (all banks and e-wallets), ZaloPay, or credit card.– For international customers: payment can be made via Credit/Debit Card.

How can I get further support?

You can contact support through the following:– Hotline/Zalo: +84 83233 8688 (1ZONE)– Whatsapp: +84 83233 8688 (Eventista)– Email: support@cosmoxperience.com– or message the official Miss Cosmo fanpage directly.

How long is my membership valid?

Membership packages are valid for one year from the date of purchase.

Can I transfer my membership to someone else?

No. Each membership account is tied to the registered personal information.

Can I purchase more than one membership package?

Yes, you can purchase multiple packages. However, each package must be registered with a different email, and benefits will apply separately to each package purchased.

What are the membership benefits?

Depending on the membership tier, you will receive different benefits, including: – Tickets to the Miss Cosmo 2025 Jury Session and Grand Finale – The Beauty & Music Festival, and other exclusive events.– Exclusive Miss Cosmo merchandise set.– Cosmo Tour: backstage and rehearsal experience for the Grand Finale.– Fast Track access at Miss Cosmo events.– […]

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FAQs

If the event is postponed or rescheduled, is my ticket still valid?

The event is outdoors — what happens if it rains?

Will the event be broadcast live?

When and where will the Grand Finale take place?

What payment methods are accepted?

How can I get further support?

How long is my membership valid?

Can I transfer my membership to someone else?

Can I purchase more than one membership package?

What are the membership benefits?

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