FAQs

– You can purchase membership packages directly at https://cosmoxperience.com during the official sale period.– Instructions: Visit https://cosmoxperience.com , log in/register, select your membership tier, fill in your details, and complete payment as instructed.

There are 7 tiers: Impact, Unicorn, Star, Stellar, Premium, Elite, and Infinity.Each tier comes with its own benefits and limitations.Visit https://cosmoxperience.com for more details.

CosmoXperience is an exclusive membership experience for beauty fans, operating on a prepaid basis with long-term benefits and privileges. With 7 membership tiers Impact, Unicorn, Star, Stellar, Premium, Elite, and Infinity members can participate in all Miss Cosmo 2025 events and receive exclusive gifts, privileges, and increasing benefits at each level. Visit https://cosmoxperience.com for more […]

No. You can simply present the QR code from your email ticket or from your ticket account on the 1ZONE website or app.

Depending on the period, Early Bird offers, discount codes, combo packages, or other promotions may be available. Detailed information will be updated on Miss Cosmo’s official fanpage.

Each transaction allows you to purchase up to 10 tickets per zone, with no limit on the number of transactions.

No. All purchased and paid tickets are non-refundable, non-exchangeable, and non-upgradable, except in cases where the event is officially postponed or canceled by the Organizer.

Yes. If the ticket has not been checked in, you can use the “Gift Ticket” feature on the 1ZONE app.– Sender: Log in to the 1ZONE app using the email used for purchase, select the ticket, and enter the recipient’s details.– Recipient: Download the 1ZONE app and log in using the recipient email to receive […]

– After successful payment, your ticket will be sent to the email used for purchase. Please also check your Spam/Junk folder.– The ticket QR code will also be displayed in your ticket account on the 1ZONE website or app. If you haven’t received your ticket, please contact us via:– Hotline/Zalo: +84 83233 8688 (1ZONE)– Whatsapp: […]

After successful purchase, an email with a PDF ticket (including the QR code) will be sent. The QR code will also appear in your ticket account. Please use this QR code to check in, and keep it secure each QR code can only be used once.